Cookie Policy

2. How we use cookies

WeldSuite uses cookies and similar technologies to secure and monitor our platform in order to provide our customers with the best possible user experience. Specifically, we use cookies to:

Authenticate your identity and keep you signed in; remember your preferences and settings; understand how you interact with our services; measure the effectiveness of our marketing campaigns; analyse traffic and usage patterns to improve our platform; protect our services from fraudulent or malicious activity; and deliver relevant content and features.

3. Types of cookies we use

3.1 Strictly necessary cookies

These cookies are essential for the operation of our website and services. They enable core functionality such as security, authentication, and session management. Without these cookies, our services cannot function properly. These cookies do not require your consent as they are necessary for us to provide the service you have requested.

3.2 Functionality cookies

These cookies are used to recognise you when you return to our website. They enable us to personalise our content for you, greet you by name, and remember your preferences such as your choice of language, region, or display settings. The information these cookies collect is usually anonymised and does not track your browsing activity on other websites.

3.3 Analytics cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our services, understand which pages are most and least popular, and see how visitors navigate around our website. We use services such as Mixpanel and Vercel Analytics for this purpose.

3.4 Targeting cookies

These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and any advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

4. Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our services, deliver advertisements, and provide other functionality. These third-party services include:

Mixpanel — for analytics and understanding how users interact with our platform. Vercel Analytics — for website performance monitoring and analytics. Intercom — for customer support and communication.

Each of these third parties has their own privacy and cookie policies. We encourage you to review their policies for more information about the cookies they use and how they process your data.

5. Managing cookies

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline the use of non-essential cookies. You can change your cookie preferences at any time.

Most web browsers also allow you to manage cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

For more information about how to manage cookies in your browser, please visit your browser's help pages or the following resources:

Chrome: Settings > Privacy and Security > Cookies. Firefox: Settings > Privacy & Security > Cookies and Site Data. Safari: Preferences > Privacy > Manage Website Data. Edge: Settings > Cookies and Site Permissions > Cookies and Site Data.

6. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page to stay informed about our use of cookies. The date at the top of this policy indicates when it was last updated.

7. How to contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: